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Tenant Liaison Manager - Southampton

  • Location South East
  • Type Permanent
  • Salary £40,000
  • Ref 11010

Our client is a leading provider of student accommodation in Southampton and the surrounding area. They are looking for a Tenant Liaison Manager to ensure that their 1,000+ tenants are looked after and the over 200 properties are fully maintained to a high standard.

The ideal candidate will have responsibility for over 1,000 tenants and over 200 properties located in Southampton and Portsmouth, responding to all enquiries or requests for repairs and respond accordingly, be that by viewing the property or sending the internal maintenance team to assist.

You will also be expected to maintain excellent communications with tenants responding to incoming enquiries both by phone and email, visiting the tenants and providing them with reassurance and updates on any requests plus immediate response to any queries or issues.

Role & Responsibilities

  • First point of contact for tenants and third parties
  • Respond to tenant’s requests/enquiries by email or phone
  • Maintain and develop tenant relations
  • Regular tenant communications and property visits
  • Coordination of Buildings and Maintenance team
  • Liaise with tenants and third parties on progress of requests
  • Property inspections
  • Gain a good knowledge and understanding of portfolio including building layouts
  • Ensure properties are prepared for viewing season
  • Ensure Gas Safety records are up to date

Required Skills & Experience

  • 2+ years’ experience within a property role desired
  • Full UK driving licence
  • IT literate

What you get back

  • Up to £40,000
  • Company vehicle
  • 20 days holiday plus bank holidays
  • Laptop and mobile

Apply

If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website.

Referral

Did you know we run a referral scheme? We’ll give you £300 worth of vouchers if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we’ll do the rest.

Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they’ve successfully completed the probation period.

Property Jobs in Southampton for a Tenant Liaison Manager – Your Property Recruitment Specialists (Recruiter: Kelly Armour Job Ref: 11010)

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